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Getting StartedAccount Setup

Add Billing

New IBEE Solutions organizations are billed from a prepaid wallet: you add credits, and usage is deducted as resources run. The platform checks your wallet before every resource creation. If the balance does not cover the resource, a Billing needs attention popup asks you to add credits.

How you pay depends on your organization’s currency:

  • India (INR): Online payment (UPI, cards, or net banking) or bank transfer (NEFT).
  • International (USD): Credit or debit card. You can save cards on the organization for future purchases.

Organizations that qualify can later switch to monthly Invoice Billing instead of prepaid credits: usage is billed in arrears within an approved credit limit. To apply, click Enable in the Invoice Billing section of Billing → Payment Method.

Before you begin

Purchase credits

1

Open Payment Method

In the portal sidebar, click Payment Method under Billing.

You can also click Add Credits in any Billing needs attention popup — it opens this page with the purchase dialog already open.

2

Start a purchase

In Credits & Spend Management, click Purchase credits on the Purchased credits card.

3

Choose how to pay (India only)

Indian organizations choose a payment method first:

  • Online payment — UPI, cards, or net banking. Credits are added instantly.
  • Bank transfer (NEFT) — transfer to IBEE’s bank account and upload the receipt. See Pay by bank transfer.
4

Choose an amount

Pick a preset amount or enter your own:

CurrencyPreset amountsMinimumMaximum per purchase
INR₹2,000 · ₹2,500 · ₹5,000 · ₹25,000₹2,000₹5,00,000
USD10⋅10 · 50 · 100⋅100 · 500Any amount above $0$5,000
5

Pay

Click Continue (India) or Continue to payment (international), then complete the payment. International organizations can pick a saved card or enter a new one, then click Pay.

When the payment succeeds, the portal confirms that your wallet will update shortly.

Indian organizations must add at least ₹2,000 before creating their first resource.

Pay by bank transfer (NEFT, India)

  1. In the purchase dialog, choose Bank transfer (NEFT) and click Continue.
  2. Transfer the amount to the account shown under Transfer to this account.
  3. Enter the Amount transferred and the Transaction / UTR reference.
  4. Upload the Transaction receipt — a PDF or image, up to 5 MB.
  5. Click Submit for verification.

IBEE credits your wallet once the transfer is verified.

Redeem a promo code

  1. On Payment Method, find the Credit wallet card and click Redeem promo code.
  2. Enter the code and click Apply.

Promo credits go into your Credit wallet. They are used before purchased credits, and unused promo credits may expire. Past redemptions are listed under Recent coupon redemptions.

Save a card (international)

Organizations outside India can save cards in the Payment Methods section of the Payment Method page:

  1. Click Add Card and enter your card details.
  2. Use Set Default to choose the card that is used by default.
  3. Use Remove Card to delete a saved card.

Saved cards belong to the organization.

Wallet balance

The Payment Method page shows two balances in Credits & Spend Management:

CardWhat it holds
Credit walletBonus and promotional credits (used first)
Purchased creditsCredits you bought

If your wallet balance does not cover a new resource, the platform blocks the creation. Existing resources continue running, but you must add credits before deploying anything new.

Billing admission checks

Before creating a Cloud VM, GPU VM, or block storage volume, the platform automatically checks your organization’s billing state and wallet balance against the resource’s estimated cost. If either check fails, a Billing needs attention popup appears.

Billing stateWhat happens
ActiveResource creation proceeds normally
Past dueBilling popup shown — add credits or settle outstanding usage to continue
SuspendedResource creation blocked — resolve billing before trying again

Next steps

  • Track spending on Billing → Summary and Billing → Usage, and download invoices from Billing → Invoices. See Billing and usage.
  • Review your default resource limits in Limits & Quotas.