> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.ibee.co.in/docs/getting-started/account-setup/verify-your-identity/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.ibee.co.in/_mcp/server.

# Verify Your Identity

> Complete identity verification (KYC) to unlock all IBEE Solutions services. Indian users verify with Aadhaar via Digilocker. International users verify with a government-issued ID and selfie.

Identity verification (KYC) is done at the **user level** — once you verify your identity, all your organizations are unlocked. Only identity verification is required; no business or GST verification is needed. The process takes about two to three minutes.

> **Info**
>
> You must complete identity verification to deploy servers, create API tokens, and access all IBEE Solutions services.

## Before you begin

* A signed-in IBEE Solutions account ([Sign up](/docs/getting-started/account-setup/sign-up) if you haven't already)
* **India:** your 12-digit Aadhaar number and a mobile number linked to Aadhaar (for OTP)
* **International:** a government-issued photo ID (driver's license, passport, or national ID) and a device with a camera for a selfie

## Verification methods

| Method            | Who should use it  | What you need                 | Time        |
| ----------------- | ------------------ | ----------------------------- | ----------- |
| **India**         | Residents of India | Aadhaar number + OTP          | \~2 minutes |
| **International** | Everyone else      | Government-issued ID + selfie | \~3 minutes |

IBEE detects your country automatically and marks the suggested method as **Detected**. Select the other method if the detection is wrong.

### 1. Start verification

Navigate to [portal.ibee.ai/verify](https://portal.ibee.ai/verify). Click **Start Verification**.

The **Complete KYC** dialog opens with two options:

| Option            | Label                                  | Method                               |
| ----------------- | -------------------------------------- | ------------------------------------ |
| **India**         | Verify with your **Aadhaar**           | Aadhaar via Digilocker (\~2 minutes) |
| **International** | Verify with **government ID + selfie** | ID scan + selfie (\~3 minutes)       |

Select the option that matches your country of residence.

### 2a. Verify with Aadhaar (India)

1. Click **Verify with Aadhaar**.
2. Complete Aadhaar verification through **Digilocker** — authorize document sharing and enter the OTP sent to your Aadhaar-linked mobile number.
3. On success, the portal shows **Verification complete** and takes you back to the page you started from, or to your organization.

### 2b. Verify with Government ID (International)

1. Click **Verify with ID**.
2. Review the privacy notice and click **Agree and continue**.
3. Continue on your current device, or scan the QR code to use your phone's camera.
4. Scan the front of your driver's license, passport, or government-issued photo ID.
5. Take a selfie when prompted to confirm the ID belongs to you.
6. On success, the portal shows **Verification complete** and takes you back to the page you started from, or to your organization.

Once verified, your account has full access to all IBEE Solutions services across all your organizations, including VM deployment, GPU VMs, block storage, and API token creation.

## Troubleshooting

**Verification prompt not appearing**
Navigate directly to `portal.ibee.ai/verify`. If you are already verified, you are redirected to your organizations.

**Wrong country detected**
The verification modal suggests a method based on your location. If the **Detected** badge is on the wrong option, select the other one.

**DigiLocker not loading**
Ensure your browser allows redirects and pop-ups for `portal.ibee.ai`. Try a different browser if the issue persists.

**Aadhaar number rejected**
Enter your 12-digit Aadhaar number without spaces.

**No document detected during ID scan (International)**
Position your government-issued photo ID flat and in good lighting. Choose **Retake photo** to try again.

**Verification submitted but status not updated**
The portal polls for up to 60 seconds after submission. If your status does not update, refresh the page — verification may take a moment to propagate.

## Related pages

* [Sign up](/docs/getting-started/account-setup/sign-up)
* [Create an organization](/docs/getting-started/account-setup/create-an-organization)
* [Add billing](/docs/getting-started/account-setup/add-billing)

> Complete identity verification (KYC) to unlock all IBEE Solutions services. Indian users verify with Aadhaar via Digilocker. International users verify with a government-issued ID and selfie.